Technological support
We always provide our assistance to our customers who need additional technological support at the manufacturing facilities, as well as the whole range of information about the variants of application of the products supplied by us. We provide all the necessary materials for improving the quality of their products, and we can also arrange visits to Ukraine of technologists or engineers of our suppliers: BIOCHEM – the Biochemical Development Centre (ITALY) for application of LACTOFERM products.
We provide assistance to our customers in the sphere of:
- Consultations on milk processing in cheese-making, fermented milk production, etc.;
- Assistance in application of LACTOFERM products;
- Solving the problems of risk of contamination with bacteriophages at production lines;
- Providing the customers with the latest news on development of new combinations of strains;
- Providing an opportunity of ordering certain products based on the customer’s individual project;
- Design of fresh cheese production lines;
We always inform our customers about the date of the planned visit to Ukraine of BIOCHEM Company’s representatives, and, if it is necessary, we can arrange a program for the representatives’ visit to the manufacturing site for our customers.